Refund policy

2. Our Services Unite Drivers and Senders Our Platform is an "on-request conveyance administration" that utilizes proficient and nonprofessional drivers through a publicly supported model, by means of an App, to get and convey things to an area of decision. Our Platform makes conceivable an association between those people and additionally organizations ("Senders") that need to contract with somebody to get, convey, and additionally convey individual property and products ("Delivery Services") and those people as well as organizations trying to play out the Delivery Services ("Drivers"). For more prominent sureness, the Sender sometimes can likewise be the Customer or somebody who joins to conceivably utilize our Services (Driver, Sender, Customer and potential clients are all in all alluded to in this as "Clients"). The presentation of Delivery Services by a Driver, the time-frame in which these Delivery Services are performed by a Driver, just as the item(s) of individual property and products being gotten, conveyed as well as conveyed by a Driver, are all in all alluded to in these Terms as "Merchandise". Our Platform by means of the application, associates outsider drivers when selected in, to convey or potentially pickup Goods for outsider Senders on-request and furthermore enables those Senders to plan a pickup as well as conveyance of their Goods. These incorporationse however are not restricted to when a sender buys a thing coming up, on the web or commercial center and necessitates that thing bought to be gotten and conveyed to their area of decision on interest and furthermore when a sender requires a decent to be transported straightforwardly from the sender or potentially some other area determined to the area of decision. Drivers are independently employed/self employed entities who decide to perform Delivery Services for Senders posting Goods on our Platform. At no time does Pronto control whether or when a Sender posts a specific Goods and spots a solicitation for conveyance, or whether or when a Driver decides to be selected in the stage and additionally offers conveyance administrations for a specific Goods. Consenting to perform Delivery Services for Senders through the Platform doesn't block a Driver from giving Delivery Services, or some other sorts of administrations, under another stage or for different people all the while.